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RIDDER'S
Terlicht
45
9451
Kerksken
Belgium
phone:
00-32-53-833512
fax:
00-32-53-840994
e-mail
ridders.pack@pandora.be
The right support
and after sales service. This is what we give you
day after day and this 24/24 and 7/7
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You can ask your questions direct by using ICQ when
we are online. Our ICQ number is 163202313.
If
you do not have ICQ, please download it for free at www.icq.com
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Centralised system
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- To avoid that our customers need
to switch all the time to other -E-mail adresses
when they need to contact us for support, we use
one E-mail adress.
ridders.pack@pandora.be
- Just explain clearly what you
need and our team will contact you as soon as possible.
- Support by phone is available
on the following numbers
- 00-32-53-833512
- 00-32-475-447512
- 00-32-476-476948
- Support by fax is available on
the following numbers
- 00-32-53-833512
- 00-32-53-840994
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Online support
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- online support can be done also
by using programs as ICQ and Netmeeting. This way
of direct support can be very intresting to solve
eventually problems.
- this online support is for free
during 30 days after selling the equipment or software
and as long as it is a guarantee problem.
- online support concerning mechanical
problems, not making part of the guarantee, will
be charged (*) per hour.
- online support concerning software problems,
not making part of the guarantee, will be charged
(*) per hour.
- (*) prices have to be confirmed
by writing in advance.
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Software writing from our site when connected to your
site or machine.
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- When you are linked to our site,
we can write new software, or adjust existing
software without the need to be at your place.
This is done against an agreed (*).
- It is possible to use camera's
and so on, this to make it possible to work in the
most comfortable way.
- (*) prices have to be confirmed
by writing in advance.
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